HP Returns and Refunds
We want you to be fully satisfied with your purchase; if you are not, you may return most HP products within 30 days of delivery for a full refund. Items must be in their original condition and packaging to qualify for a standard return process.
Initiate Your Return
Sign in to your HP account, navigate to your order history, and select the 'Return' option for the specific item you wish to send back.
Print Shipping Label
Download and print the prepaid shipping label provided by HP, ensuring all old shipping labels are removed from the box.
Package Your Item
Securely pack the product in its original box with all included manuals, cables, and accessories to prevent damage during transit.
Drop Off and Track
Drop off your package at an authorized shipping location and use the provided tracking number to monitor your return's progress to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
